What do we mean?

Inclusive learning is linked to the University's curriculum principle of supporting the needs of all learners.

Through adopting inclusive learning and teaching practices higher education providers enhance the learning opportunities for every student.

 Further information

Find out more about developing inclusive approaches to learning and teaching.

IT Acceptable Use Policy

Top ten tips for good online etiquette

These top ten tips for good online etiquette are intended to provide guidance on good practice for students when learning online. The blended environment may represent a new and unfamiliar learning experience for many students. Therefore, clear guidance on expectations will help to provide students with clarity and reassurance regarding online etiquette.

It is worth noting that whilst this guidance provides much needed parameters for many students, some learners may find they experience barriers to learning which undermine their ability to always meet the established expectations. Whilst the tips can help us work towards establishing a culture of learning which promotes online etiquette, work with your cohort to establish effective working habits and behaviours over time in a way that is achievable and sustainable for all.

You can also download these as a powerpoint slide to include in your session slides or on Moodle.

1. Check what is expected of you in advance of the session and make sure you have prepared any work and got your virtual set-up in place.

2. Attend on time and keep to time during activities. If you are running late, let your tutor or group know and enter virtual rooms with mic and camera off to minimise disruption.

3. Use a headset if you have one or try to minimise background noise – it makes it easier for others to hear and concentrate.

4. Turn your camera on when speaking or put up a good quality profile picture of yourself (not an avatar) – it helps others feel more connected.

5. Turn your microphone off when not speaking to avoid disrupting the session with background noise.

6. Put your captions on when speaking to support non-native speakers or those with hearing or processing challenges.

7. Don’t use the chat function for casual conversation; it should be used for contributing to the class, unless your tutor advises otherwise.

8. Your voice is important! Make contributions to your sessions by speaking up, using the chat, or adding to the discussion forums. If you’re a keen contributor,  be careful to make space for others to contribute too!

9. Listen to one another and be respectful of  other people’s opinions – even (especially!) if you disagree.

10. Be kind – you don’t know what others are coping with.


Updated on: 24 September 2020