What do we mean?

Instead of waiting until Online Unit Evaluation, informal feedback opportunities give students a chance to identify particular issues during teaching time, so you can make simple adjustments or signpost support resources without delay

You could ask students how they would like to provide informal feedback

Tools to gather informal student feedback

General Tips

When asking students for informal feedback, remind them of the principles of giving constructive feedback. You can find guidance for students under Maximising impact: constructive feedback in the guidance on OUE. Explain how you plan to use and respond to students' feedback. Another option is to ask Academic Reps to gather feedback from individual students and collate any issues.

When you've gathered some initial feedback, let students know if you have made any immediate changes to your blended learning environment in response. You could work with your academic reps or other student volunteers to review the feedback, plan your response, and implement changes. You may wish to record a brief video to summarise the feedback and response to students.

Students who struggle to engage online may also fail to respond to informal feedback surveys. If you use the Moodle Feedback activity, you can use the activity completion tracking tools in Moodle to identify students who have not responded. You can send a targeted reminder to students who have not answered, to encourage responses from the whole cohort, and to signpost support resources.

Specific tools for gathering informal student feedback

The following are approved University of Bath tools which you can use to gather informal feedback from students. All three tools allow you to set up an anonymous survey and review collated responses. When choosing a tool, take account of which tools you use already for blended learning. Using a tool which is familiar for students can be helpful.

If your learning activities are structured in Moodle and you wish to make use of activity completion tracking or participation reports, the Moodle Feedback tool is a good option. If you are using Microsoft Teams, you may find MS Forms useful, as the form can be easily integrated in your Team channel. If you are are using TurningPoint for web-based polling during synchronous sessions, and your students are familiar with it, you may wish to use it for gather students feedback as well.

Tool

Context

Tips

Moodle Feedback activity The Moodle Feedback activity can be easily set up and accessed from your Moodle page

It is a simple and easy way to create a short feedback survey

You can enable anonymity (but note that student identities are still recorded in the Moodle logs)

There is a limited range of question types

  • you can easily share results with other staff who are Teachers on your unit. You can also export the results in Excel to share them
  • You can set start and end dates
  • You can create 'dependent questions' which appear depending on students' responses
  • You can link the feedback activity to other activities using activity completion and activity restrictions (e.g. a feedback survey becomes available on completion of the last activity in a topic)
MS Forms Microsoft Forms is simple to use.

Forms integrates with Microsoft Teams, so it's possible to create a quick multiple choice question within a channel.

You can enable anonymity (by disabling the option to record the respondent's name).

There is a limited range of question types.

  • Forms can be shared via a link, embed code, QR code or by email to anyone inside or outside of the organisation
  • Share a summary link to provide an overview of the results to colleagues or students
  • You can add a form as a tab inside a channel to gather feedback
  • Set start and end dates and shuffle questions
  • You can create dependent or branching question
Turning Point polling Turning Point polling can be used for synchronous or asynchronous polling. It can be used for a variety of purposes such as formative assessment, stimulating discussion or gathering anonymous feedback

Data can be identifiable by person or made anonymous

A range of question types are available, from multiple-choice to word clouds

 

  • Using Turning Point may be a good option if your students are already familiar with it
  • You can choose to show or hide the results for respondents during or after polling
  • Using Turning Point web, you can schedule start and end dates for your survey
  • Share a 'join link' to provide access to the poll

Other tools

A further option for gathering informal student feedback is to use a multi-media message board such as Padlet or Lino-it. Note the guidance for using non-Bath tools

Non-Bath tools

Context

Tips

Multimedia message boards You could use a tool such as Padlet or Lino to gather informal student feedback. This is a less structured way of gathering feedback comments, allowing space for more open responses

You will need to give careful instructions to students about anonymity (you should advise them not to include personal data)

Feedback comments (added as 'post-it' notes) are visible on 'message board'. You will need to guide students to collate responses under themes (e.g. use different colour notes for Start, Stop, Continue)

  • in Padlet, you can enable moderation so comments don't appear until you approve them
  • some tools have a limit to the number of 'walls' you can set up in the free version (e.g. three in Padlet)
  • comments will be visible to all respondents in one space so you can get an easy overview of feedback (depending on any moderation settings)
  • you won't be able to collate or analyse results as you would using a 'survey' or 'polling' tool
  • you can embed your message board in your Moodle course

tel@bath.ac.uk

Updated on: 18 August 2020